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Craxylonwrdhit provides consulting services for landscaping and composting. As these are professional services, the following cancellation and refund policies apply:
If you need to cancel a scheduled consultation before the service has commenced, please contact us at least 48 hours in advance. Cancellations made more than 48 hours before the scheduled service will receive a full refund.
Cancellations made less than 48 hours before the scheduled service may be subject to a cancellation fee of up to 50% of the service fee, unless the cancellation is due to circumstances beyond your control.
Once a consultation service has commenced, refunds are generally not available. However, we understand that circumstances may change. If you are not satisfied with the service provided, please contact us within 7 days of the service completion to discuss your concerns.
We will work with you to address any issues and may offer:
If a refund is approved, it will be processed within 10 business days using the original payment method. Please note that processing times may vary depending on your financial institution.
For monthly ongoing support packages, you may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. No refunds will be provided for the current month, but you will not be charged for subsequent months.
In the event of circumstances beyond our control, including but not limited to natural disasters, government restrictions, or other force majeure events, we reserve the right to reschedule services or provide alternative arrangements. Refunds may be available on a case-by-case basis.
If you have a dispute regarding a service or refund, please contact us directly. We are committed to resolving any issues fairly and promptly. If we cannot resolve the dispute, you may have rights under New Zealand consumer protection laws.
For questions about cancellations or refunds, please contact us:
Craxylonwrdhit
77 Waitohu Valley Road, Ōtaki 5512, New Zealand
Phone: +64274252494
Email: info@craxylonwrdhit.world