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Return Policy

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Service Cancellation

Craxylonwrdhit provides consulting services for landscaping and composting. As these are professional services, the following cancellation and refund policies apply:

Cancellation Before Service Commencement

If you need to cancel a scheduled consultation before the service has commenced, please contact us at least 48 hours in advance. Cancellations made more than 48 hours before the scheduled service will receive a full refund.

Cancellations made less than 48 hours before the scheduled service may be subject to a cancellation fee of up to 50% of the service fee, unless the cancellation is due to circumstances beyond your control.

Cancellation After Service Commencement

Once a consultation service has commenced, refunds are generally not available. However, we understand that circumstances may change. If you are not satisfied with the service provided, please contact us within 7 days of the service completion to discuss your concerns.

We will work with you to address any issues and may offer:

  • A partial refund based on the portion of services not yet delivered
  • Additional consultation time to address concerns
  • Revision of deliverables if applicable

Refund Processing

If a refund is approved, it will be processed within 10 business days using the original payment method. Please note that processing times may vary depending on your financial institution.

Ongoing Support Packages

For monthly ongoing support packages, you may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. No refunds will be provided for the current month, but you will not be charged for subsequent months.

Force Majeure

In the event of circumstances beyond our control, including but not limited to natural disasters, government restrictions, or other force majeure events, we reserve the right to reschedule services or provide alternative arrangements. Refunds may be available on a case-by-case basis.

Dispute Resolution

If you have a dispute regarding a service or refund, please contact us directly. We are committed to resolving any issues fairly and promptly. If we cannot resolve the dispute, you may have rights under New Zealand consumer protection laws.

Contact Us

For questions about cancellations or refunds, please contact us:

Craxylonwrdhit
77 Waitohu Valley Road, Ōtaki 5512, New Zealand
Phone: +64274252494
Email: info@craxylonwrdhit.world

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Craxylonwrdhit

Expert consulting in sustainable landscaping and composting systems across New Zealand.

Contact

77 Waitohu Valley Road, Ōtaki 5512, New Zealand

Phone: +64274252494

Email: info@craxylonwrdhit.world

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